🔒 Privacy

Abajee Privacy Policy – How We Protect Your Data

Abajee takes your privacy seriously. This page explains exactly what personal data we collect, why we collect it, how it is stored, and what rights you have over your own information.

Last updated: January 2025  |  Applies to all Abajee registered players

What Abajee's Privacy Policy Covers

Six key areas that define how Abajee handles your personal information — before you read the full policy below.

What Data We Collect

Abajee collects only the data needed to operate your account and process payments. This includes your name, phone number, and transaction history. We do not collect data we have no use for.

How We Use Your Data

Your data is used to run your Abajee account, verify your identity, process deposits and withdrawals, and improve the platform. It is never used for purposes unrelated to your Abajee experience.

Who We Share It With

Abajee shares data only with payment processors like bKash and Nagad, identity verification services, and regulatory bodies where legally required. Your data is never sold to advertisers or third-party marketers.

How We Keep It Safe

Abajee uses industry-standard encryption and secure server infrastructure to protect your personal data. Access to player data is restricted to authorised staff only, and all access is logged and monitored.

Your Rights Over Your Data

You have the right to access, correct, or request deletion of your personal data held by Abajee. You can also object to certain types of processing. Contact Abajee support to exercise any of these rights.

Cookies and Tracking

Abajee uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. You can manage cookie settings through your browser at any time.

This Privacy Policy applies to all players who register or use the Abajee platform. By creating an account on Abajee, you confirm that you have read and understood how your personal data is handled.

1 Who We Are

Abajee is an online gaming and sports betting platform operated for players in Bangladesh. The platform is accessible via the Abajee website and mobile application. When this Privacy Policy refers to "Abajee", "we", "us", or "our", it refers to the operator of the Abajee platform.

Abajee acts as the data controller for all personal information collected through the platform. This means Abajee is responsible for deciding how and why your data is processed. If you have any questions about this Privacy Policy or how Abajee handles your data, you can contact the team at [email protected].

2 Data We Collect

Abajee collects personal data that is necessary to provide the platform's services. The categories of data collected include the following:

Data Category Examples Purpose
Identity Data Full name, date of birth, national ID Account registration and age verification
Contact Data Phone number, email address Account communication and support
Financial Data bKash/Nagad wallet number, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser, session data Platform security and fraud prevention
Usage Data Games played, bet history, login times Platform improvement and responsible gaming
Communications Data Support chat logs, email correspondence Resolving queries and maintaining records

Abajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3 How We Collect It

Abajee collects personal data through several channels depending on how you interact with the platform:

  • Directly from you when you register an Abajee account, fill in forms, or contact support.
  • Automatically when you use the Abajee platform — including login activity, game sessions, and device information collected via cookies and similar technologies.
  • From payment processors such as bKash and Nagad when you make a deposit or withdrawal.
  • From identity verification services when Abajee needs to confirm your identity before processing large transactions.

Abajee only collects data through legitimate means. We do not purchase data lists or collect information from social media profiles without your knowledge.

4 Why We Use Your Data

Every piece of data Abajee collects has a specific, documented purpose. We do not process your data for reasons unrelated to operating the platform or fulfilling legal obligations. The main reasons Abajee uses your personal data are:

  • To create and manage your Abajee account and verify your identity.
  • To process deposits, withdrawals, and any bonus payments accurately and securely.
  • To detect and prevent fraud, money laundering, and other prohibited activities on the platform.
  • To comply with legal and regulatory requirements, including anti-money laundering obligations.
  • To provide customer support and respond to your queries in a timely manner.
  • To send you important account notifications such as deposit confirmations and security alerts.
  • To monitor platform usage and improve the Abajee experience for all players.
  • To support responsible gaming by identifying patterns that may indicate problem gambling behaviour.

Abajee will only send you promotional communications if you have opted in to receive them. You can opt out at any time by contacting support at [email protected].

5 Who We Share Data With

Abajee does not sell your personal data to any third party. Data is shared only where it is necessary to deliver the platform's services or where Abajee is legally required to do so. The parties Abajee may share your data with include:

  • Payment processors — bKash and Nagad receive the minimum data required to process your transactions securely.
  • Identity verification providers — used to confirm your identity and age when required before processing withdrawals or large deposits.
  • Regulatory and law enforcement authorities — Abajee will disclose data when required by law, court order, or regulatory instruction.
  • Platform service providers — third-party technology providers who help operate the Abajee platform under strict data processing agreements that prohibit them from using your data for their own purposes.

All third parties who receive Abajee player data are contractually required to handle it securely and in accordance with applicable data protection standards. Abajee does not transfer personal data to parties outside of these defined categories.

6 Data Storage and Security

Abajee stores all player data on secure servers protected by industry-standard encryption. Access to personal data is restricted to authorised Abajee staff who need it to perform their job functions. All internal access to player data is logged and regularly audited.

Abajee uses the following security measures to protect your personal information:

  • SSL/TLS encryption for all data transmitted between your device and the Abajee platform.
  • Encrypted storage for sensitive data including payment details and identity documents.
  • Two-factor authentication options for player accounts to prevent unauthorised access.
  • Regular security reviews and vulnerability assessments of the Abajee platform infrastructure.
  • Strict internal access controls with role-based permissions for all staff.

While Abajee takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect your Abajee account has been compromised, contact support immediately at [email protected].

7 How Long We Keep Data

Abajee retains personal data only for as long as it is needed for the purpose it was collected, or as required by law. The general retention periods Abajee applies are as follows:

  • Account data — retained for the duration of your active Abajee account and for a minimum of five years after account closure, as required for anti-money laundering compliance.
  • Transaction records — retained for a minimum of five years from the date of each transaction.
  • Support communications — retained for two years from the date of the last interaction.
  • Technical and usage data — retained for up to twelve months for platform improvement and security purposes.

When data is no longer required, Abajee securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8 Cookies and Tracking

Abajee uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit the Abajee website or use the app. They help the platform remember your preferences and keep your session active.

The types of cookies Abajee uses include:

  • Essential cookies — required for the platform to function. These cannot be disabled without affecting your ability to use Abajee.
  • Session cookies — keep you logged in during your visit and expire when you close your browser.
  • Preference cookies — remember your settings such as language and display preferences.
  • Analytics cookies — help Abajee understand how players use the platform so improvements can be made. Data collected is aggregated and not linked to individual players.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect how some parts of the Abajee platform work.

9 Your Rights

As an Abajee player, you have the following rights over your personal data. You can exercise any of these rights by contacting Abajee support at [email protected]:

Right to Access

Request a copy of all personal data Abajee holds about you.

Right to Correction

Ask Abajee to correct any inaccurate or incomplete data.

Right to Deletion

Request deletion of your data where Abajee has no legal obligation to retain it.

Right to Object

Object to Abajee processing your data for direct marketing or profiling purposes.

Right to Portability

Receive your data in a structured, machine-readable format for transfer to another service.

Right to Restrict Processing

Ask Abajee to pause processing your data while a dispute or correction request is being resolved.

Abajee will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, and you will be notified if that is the case. Abajee will not charge a fee for handling data rights requests unless they are clearly unfounded or excessive.

10 Children's Privacy

Abajee is strictly an adults-only platform. No person under the age of 18 is permitted to register or use the Abajee platform. Abajee does not knowingly collect personal data from anyone under 18 years of age.

Age verification is carried out during the registration process and again before large withdrawals are processed. If Abajee discovers that a player is under 18, the account will be immediately suspended, all funds will be returned to the payment source, and the data will be securely deleted.

If you believe a minor has registered on Abajee, please contact [email protected] immediately. Abajee takes underage gambling extremely seriously and will act on all reports without delay.

11 Changes to This Policy

Abajee may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, or data handling practices. When material changes are made, Abajee will notify registered players via email or an in-platform notification.

The updated Privacy Policy will be published on this page with a revised effective date at the top. Continuing to use Abajee after an updated policy has been published means you accept the changes. If you do not agree with any update, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Abajee handles your personal information, please get in touch with the support team. Abajee is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live chat: available through the Abajee platform after login
  • FAQ: visit the FAQ page for answers to common questions

When contacting Abajee about a data request, please include your registered phone number or account ID so the team can locate your record and respond as quickly as possible.

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